Effective Date: September 8, 2026
Laser & Skin Solutions, LLC, doing business as The Fix (“The Fix,” “we,” “us,” or “our”), respects your privacy and is committed to protecting it through this policy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have, when you visit thefixlss.com (the “Site”) or otherwise interact with our services.
If you disagree with any part of this policy, please discontinue use of the Site. Questions can be sent to thefix_lss@icloud.com.
1. Information We Collect
Information You Give Us
When you book an appointment, contact us, sign up for updates, or make a purchase, we may collect:
- Name
- Phone number
- Email address
- Mailing and billing address
- Debit or credit card number (processed securely, see Section 5)
- Communication preferences (how you’d like us to reach you)
Information Collected Automatically
When you browse the Site, certain technical information is collected automatically, including:
- IP address
- Browser type and device characteristics
- Operating system
- Approximate location (derived from IP address, or precise location if you grant permission)
- Pages visited and how you interact with the Site
This automatically collected data helps us keep the Site secure, functioning properly, and lets us understand general usage trends. It does not, on its own, identify you personally.
What We Don’t Collect
We do not knowingly collect sensitive categories of personal information (such as racial or ethnic origin, religious beliefs, or health information beyond what you voluntarily share with us for appointment purposes). We also do not purchase or receive personal information about you from third-party data brokers.
2. How We Use Your Information
We use the information above to:
- Schedule and manage appointments
- Process payments
- Respond to inquiries and provide customer support
- Send appointment reminders, confirmations, and (with your consent) promotional messages
- Maintain the security and proper functioning of the Site
- Comply with applicable laws and regulations
We only use your information for the purposes described here, or for a compatible purpose, unless we obtain your consent to do otherwise.
3. When We Share Your Information
We do not sell your personal information. We may share it only in these limited situations:
- Service providers: With trusted vendors who help us operate (e.g., payment processors, scheduling software, email providers), bound by confidentiality obligations.
- Legal requirements: If required by law, court order, or to protect our rights, safety, or property.
- Business transfers: If The Fix is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. How Long We Keep Your Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (for example, tax or business recordkeeping requirements).
5. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information, including secure payment processing practices. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
7. Your Privacy Rights
Depending on where you live, you may have rights to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at thefix_lss@icloud.com. We will respond in accordance with applicable law.
Do Not Track
Some browsers offer a “Do Not Track” signal. Because there is no uniform industry standard for responding to these signals, our Site does not currently respond to them.
California and Other U.S. State Residents
If you are a resident of a state with a comprehensive privacy law (such as California), you may have additional rights, including the right to know what personal information is collected, the right to request deletion, and the right to non-discrimination for exercising these rights. Contact us to make a request.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the most recent revision. We encourage you to review this page periodically.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Laser & Skin Solutions, LLC (dba The Fix)
Email: thefix_lss@icloud.com
Website: thefixlss.com